Description
Position Purpose
LONG Building Technologies, Inc. is a leading provider of HVAC equipment and contracting services, serving commercial clients. With a strong commitment to quality and customer satisfaction, we pride ourselves on delivering innovative solutions and exceptional service. Our company operates in an environment where unions play a significant role, ensuring fair labor practices and adherence to industry standards.
As an Apprentice Service Technician, you will help and perform startup, service, maintenance and repair of HVAC equipment and HVAC systems according to LONG service procedures. Using experience gained in the HVAC industry and/or education program and under the direction of Journeyman Service Technicians and Project Managers, the Apprentice Service Technician will perform maintenance on equipment throughout the area while providing excellent customer service and solution of issues. Please note that this position is collectively bargained.
Essential Duties and Responsibilities
To perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties or tasks assigned as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position include but are not limited to:
- Help and perform startup, service, maintenance and repair of HVAC equipment and HVAC systems according to service procedures.
- Make steady progress towards Journeyman Level Service Technician.
- Check in the customers upon arrival at job sites and checking out with customers when leaving jobsites.
- Promptly and accurately completing all required paperwork while on the job.
- Use a variety of hand tools to troubleshoot, repair and install.
- Maintain positive working relationships with customers, technicians, dispatch, sales, and management.
- Represent company in a professional manner.
- Other duties as assigned.
Qualifications
- 1 year of HVAC trade school or 1 year of mechanical and/or electrical work experience.
- Must be mechanically inclined and possess good customer service skills.
- Ability to work after-hours when needed.
- This position requires the ability to drive a company vehicle safely and legally.
- Strong oral, written, interpersonal communication skills, as well as excellent documentation and organizational skills.
- Ability to communicate effectively, both verbally and in writing.
- Must be proficient with Microsoft Office programs (Word, Outlook, Excel) and able to learn additional computer software quickly.
Preferred Qualifications
- The ability to obtain a valid CFC Refrigeration certificate within 30 days after first day of employment.
Physical Requirements
- This position includes sitting, lifting, bending, and kneeling for extended periods.
- This position requires climbing ladders, working in mechanical rooms, and on roofs.
- This position may require lifting to 50 lbs. from floor to countertop and countertop to floor.
Environment
- Indoors and outdoors environment
Hazards
- High, precarious places
- Inclement weather
Competencies
To perform this position successfully, an individual must display the following leadership qualities and/or be able to work within the following supervisory relationships.
- LONG expects its employees to understand and meet customer needs, collaborate effectively with colleagues, manage potential hazards and risks, and engage with and contribute to the community. These values are a part of our core values which are used as performance metrics and are an integral part of the company culture.
At LONG Building Technologies, we don’t just accept difference - we celebrate it, and we thrive on it for the benefit of our co-workers, our customers, and our company. We are proud to be an equal opportunity employer and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status